Privacy Policy

1. Introduction

Welcome to Masraf, a SaaS application designed to provide comprehensive solutions for your business needs. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use Masraf. By using Masraf, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  1. Personal Information: When you create an account, we may collect personal information such as your name, email address, phone number, and payment information.

  2. Usage Data: We may collect information on how Masraf is accessed and used, including your IP address, browser type, browser version, the pages of Masraf that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on Masraf and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide and Maintain Masraf: To operate and maintain our services.

  2. To Improve Masraf: To understand how users interact with Masraf, which helps us improve and optimize our services.

  3. To Communicate with You: To send you updates, notifications, and other information regarding Masraf.

  4. To Process Payments: To handle transactions and billing.

  5. To Enforce Terms, Conditions, and Policies: To comply with legal obligations and to protect the rights, property, or safety of Masraf, our users, and others.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  1. Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

5. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access: You have the right to request copies of your personal information.

  2. Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  3. Erasure: You have the right to request that we erase your personal information, under certain conditions.

  4. Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

  5. Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

  6. Data Portability: You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.